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Apple Looking Into Verizon iPad 2 3G Problems

Posted by Zack | Posted in Consumer Electronics | Posted on 09-04-2011

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Verizon iPad 2So, the iPad 2 has been out for a little bit now and there are some more problems to report in on. According to Apple, the company is looking into an issue that requires some Apple iPad 2 owners with built-in Verizon 3G to reboot their device in order to enable 3G after they have turned it off.

In a statement released by a representative of Apple, Apple said that they are aware that certain iPad 2 owners with the Verizon 3G model are having connectivity problems and that they are investigating it as we speak. According to the Apple representative, the amount of customers affected by the problem is “small”.

The complaints first started mounting on an Apple Support Discussions board in the few days following the release of the Apple iPad 2. The reports noted that some users found that the software switch to turn on the 3G antenna on and off was not reactivating without first powering down the entire iPad.

Verizon’s version of the iPad 2 is the first one in the series to ship with CDMA service. Verizon’s 3G service is also offered on the CDMA version of the iPhone 4 which went on sale at Verizon earlier this year. Both devices use the same software mechanism to turn the 3G modem on and off.

Apple is planning on fixing these issues as soon as possible. The good news is that Apple is recognizing the default and is working on a solution. A software fix, most likely in the form of a downloadable patch, is expected to come very soon.

Source: CNET – Apple investigating Verizon iPad 2 3G issue

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